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Baraka Shea Butter crafts butters & oils that are good for your skin & support the Ghanaian women who make them. Community-sourced & chemical-free. Shop Now.

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Default Title

Trade name: Baraka Impact
Phone number: 8559297639
Email: support@barakasheabutter.com
Physical address: Baraka Impact Ltd, 4432 Howie Road, Duncan BC V9L 6N3, Canada
VAT number:
Trade number:

CONTACT INFORMATION

<h1 id="shop_name-messaging-privacy-policy">Baraka Impact Messaging Service Privacy Policy</h1>
This Messaging Service Privacy Policy explains how Baraka Impact Ltd (hereinafter, "Baraka Impact," "We," "Us," "Our") collects, uses, and shares personal information about you in relation to Our text message marketing program (the "Messaging Service"). This Messaging Service Privacy Policy supplements&nbsp;<a href="https://www.barakasheabutter.com/privacy-policy">Our Primary Privacy Policy</a>. For more details, see the section titled "Primary Privacy Policy" below.
Changes to the Messaging Service Privacy Policy We may revise this Messaging Service Privacy Policy from time to time in our sole discretion. If there are any material changes to this Messaging Service Privacy Policy, we will notify you as required by applicable law. You understand and agree that you will be deemed to have accepted the updated Messaging Service Privacy Policy if you continue to use the Messaging Service after the new Messaging Service Privacy Policy takes effect.
Personal Information We Collect When you sign up for the Messaging Service, We collect personal information such as your name, phone number, and email address. When you use the Messaging Service to send or receive messages, We collect communications metadata (e.g., the time/date a message was sent or received) and the contents of any communications you send or receive via the Messaging Service.
We may also collect information about you using cookies or similar technologies on Our website or other digital properties. Cookies are small text files placed on device browsers that store preferences and facilitate and enhance your experience. Cookies enable personalization of your experience via the Messaging Service (e.g., sending you personalized text messages such as shopping cart reminders).
If you participate in a contest, sweepstakes, research study, or email survey associated with the Messaging Service, We will collect basic contact information and any other information you choose to provide in connection with these activities. We will also collect your personal information if you contact Us with questions about the Messaging Service or for customer service.
Use of Personal Information We use your information to deliver, analyze, maintain and support the Messaging Service. We may also use your information to enhance the Messaging Service features and customize and personalize your experiences on the Messaging Service.
We may use your personal information to generate aggregated and/or de-identified information. Aggregated and/or de-identified information is not personal information and may be shared with any third party, including advertisers, promotional partners, and sponsors.
Sharing of Personal Information We may share your personal information as contemplated in Our primary privacy policy, if you consent to Us doing so, as well as in the following circumstances:
<ul>
<li>Third Parties that Help Provide the Messaging Service.&nbsp;We may share your personal information with third parties that help Us provide the Messaging Service (including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages).</li>
<li>Legal Requirements, Disclosures to Protect Us or Others.&nbsp;We may disclose any information We store associated with you to external parties if We, in good faith, believe doing so is required or appropriate to: comply with law enforcement or national security requests and legal process, such as a court order or subpoena; protect your, Our, or others' rights, property, or safety; enforce Our policies or contracts; collect amounts owed to Us; or assist with an investigation or prosecution of suspected or actual illegal activity.</li>
</ul>
&nbsp;
Accurate Information When you complete forms online or otherwise provide Us information in connection with the Messaging Service, you agree to provide accurate, complete, and true information. You agree not to use a false or misleading name or a name that you are not authorized to use. If, in Our sole discretion, We believe that any such information is untrue, inaccurate, or incomplete, or you have opted into the Messaging Service for an ulterior purpose, We may refuse you access to the Messaging Service and pursue any appropriate legal remedies.
Choices and Controls Text messages may be sent via an automatic telephone dialing system. Consent to receive automated marketing text messages is not a condition of any purchase. You can opt-out of receiving further commercial text messages via the Messaging Service by responding to any of Our text messages with any of the following replies: STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. For additional opt-out information, please review Our&nbsp;<a rel="noopener" href="https://www.barakasheabutter.com/terms-of-service" target="_blank">Terms of Service</a>.
Customer Care If you are experiencing any problems with the Messaging Service, please visit <a href="https://www.barakasheabutter.com/">https://shop.barakasheabutter.com</a> and submit the form with details about your problem or your request for support, or email&nbsp;<a rel="noopener" href="mailto:support@barakasheabutter.com" target="_blank">support@barakasheabutter.com</a>.
Supplemental California Privacy Notice This Supplemental California Privacy Notice only applies to Our processing of personal information via the Messaging Service that is subject to the California Consumer Privacy Act of 2018 ("CCPA"). The CCPA provides California residents with the right to know what categories of personal information We have collected about them and whether We have disclosed that personal information for a business purpose (e.g., to a service provider) in the preceding twelve months. California residents can find this information below:
&nbsp;
<table><caption></caption>
<tbody>
<tr>
<th scope="col">Category of Personal Information Collected by Us</th>
<th scope="col">Categories of Third Parties Personal Information is Disclosed to for a Business Purpose</th>
</tr>
<tr>
<td>Identifiers</td>
<td>• Service providers</td>
</tr>
<tr>
<td>Personal information categories listed in Cal. Civ. Code § 1798.80(e)</td>
<td>• Service providers</td>
</tr>
<tr>
<td>Commercial information</td>
<td>• Service providers</td>
</tr>
<tr>
<td>Internet or other electronic network activity</td>
<td>• Service providers</td>
</tr>
<tr>
<td>Inferences drawn from other personal information to create a profile about a consumer</td>
<td>• Service providers</td>
</tr>
</tbody>
</table>
The categories of sources from which We collect personal information and Our business and commercial purposes for using personal information are set forth above and in Our primary privacy policy.
Additional Privacy Rights for California Residents
Individual Rights under the CCPA. The CCPA provides California residents with the right to request:
<ul>
<li>Access to Personal Information, including obtaining access to or a copy of your personal information.</li>
<li>Deletion of Personal Information</li>
</ul>
 
If you are a California resident and would like to exercise any of your rights under the CCPA, please contact Us at&nbsp;<a rel="noopener" href="mailto:support@barakasheabutter.com" target="_blank">support@barakasheabutter.com</a>. We will process such requests in accordance with applicable laws.
"Sales" of Personal Information under the CCPA.&nbsp;For purposes of the CCPA, unless otherwise stated in Our primary privacy policy, We do not "sell" personal information, nor do we have actual knowledge of any "sale" of personal information of minors under 16 years of age.
Non-Discrimination.&nbsp;California residents have the right not to receive discriminatory treatment by Us for the exercise of their rights conferred by the CCPA.
Authorized Agent.&nbsp;Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. To designate an authorized agent, please contact Us at&nbsp;<a href="mailto:support@barakasheabutter.com">support@barakasheabutter.com</a>.
Verification.&nbsp;When you make a request, We will ask you to provide sufficient information that allows Us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include confirming the email address or phone number associated with any personal information We have about you.
Primary Privacy Policy By signing up to receive text messages from us, you also agree to&nbsp;<a href="https://www.barakasheabutter.com/privacy-policy">Our Primary Privacy Policy</a>. This Messaging Service Privacy Policy is strictly limited to the Messaging Service and does not limit or restrict any other privacy policy(ies) that may govern the relationship between you and Us in other contexts. SMS Marketing:&nbsp; <meta charset="utf-8">In addition, you agree to our Messaging Terms (<a data-saferedirecturl="https://www.google.com/url?q=https://terms.pscr.pt/legal/shop/phuyupata/terms_of_service&amp;source=gmail&amp;ust=1728531227044000&amp;usg=AOvVaw1CrFC7JUUfdOJgsA4xATOz" rel="noopener noreferrer" href="https://terms.pscr.pt/legal/shop/phuyupata/terms_of_service" target="_blank">https://terms.pscr.pt/legal/shop/phuyupata/terms_of_service</a>) and Messaging Privacy Policy (<a data-saferedirecturl="https://www.google.com/url?q=https://terms.pscr.pt/legal/shop/phuyupata/privacy_policy&amp;source=gmail&amp;ust=1728531227044000&amp;usg=AOvVaw3jZVSeB6ceOB334PQLf0M_" rel="noopener noreferrer" href="https://terms.pscr.pt/legal/shop/phuyupata/privacy_policy" target="_blank">https://terms.pscr.pt/legal/shop/phuyupata/privacy_policy</a>).

PRIVACY POLICY

Our Commitment to Your Satisfaction:
We believe in the quality of our product and want you to be completely satisfied. To ensure your peace of mind, we offer the following return policy:
<ul type="disc">
<li style="font-weight: bold;">Initiating a Return:</li>
<ul type="circle">
<li>All returns must be initiated by sending an email to&nbsp;<a href="mailto:info@barakasheabutter.com" target="_blank">info@barakasheabutter.com</a>.</li>
<li>Please include your order number and the reason for your return in the email.</li>
</ul>
<li style="font-weight: bold;">14-Day No-Questions-Asked Returns:</li>
<ul type="circle">
<li>If, for any reason, you are not satisfied with your purchase within 14 days of receiving it, and you have initiated the return via email, you can return it for a full refund. No questions asked.</li>
</ul>
<li style="font-weight: bold;">60-Day Returns with Cause:</li>
<ul type="circle">
<li>Beyond the initial 14 days, you have up to 60 days from the date of receipt to return your product if there is a valid reason, such as a defect or if the product does not meet the advertised specifications, and you have initiated the return via email.</li>
</ul>
<li style="font-weight: bold;">Return Shipping:</li>
<ul type="circle">
<li>Please note that customers are responsible for return shipping costs.</li>
<li>Please return products to: 4432 Howie Rd, Duncan BC, V9L6N3.</li>
</ul>
<li style="font-weight: bold;">Refund or Replacement:</li>
<ul type="circle">
<li>Upon receipt of your returned product at our warehouse, we will process your refund or ship a replacement, depending on the reason for the return.</li>
<li>Replacements that are not due to a defect will be shipped at the customer's cost.</li>
</ul>
</ul>
We are dedicated to ensuring your satisfaction. If you have any questions or concerns, please don't hesitate to contact us&nbsp;1&nbsp;at&nbsp;<a href="mailto:info@barakasheabutter.com" target="_blank">info@barakasheabutter.com</a>. &nbsp;
Updated 3/8/2025

REFUND POLICY

Shipping Policy
We aim to prepare and pack your order for the next courier pickup — within 1 business day. We average over 99% success, though occasionally we don't quite make it.
Shipping options For orders shipped from our Canadian facility (Canada and international destinations), you can choose Canada Post, DHL, or FedEx, or select Discounted Shipping — where we choose the service offering the best balance of price and delivery time.
Orders shipping to the&nbsp;United States&nbsp;are fulfilled a little differently. Your package is prepared and labeled at our Canadian facility, then transferred to our US dispatch centre in Blaine, WA, where it enters the US courier stream and your tracking goes live. Because of this transfer, please allow a 2–3 day window between your packing notification and live tracking. You'll see the available US shipping options at checkout. Full details are in our Order Acceptance and Title Transfer terms for US orders. [link]
Loss, damage, and insurance Baraka Impact takes no responsibility for any loss, damage, wrong address, misdelivery, or delay that may occur in transit. By opting for Ship Insurance, we will replace your package should any of these occur. If you require additional insurance, please notify us before your order ships.
Please note that carriers often do not heat their trucks in winter or refrigerate them in summer. This will not harm the integrity of the product — simply leave it at room temperature for 24 hours before opening, and give it a stir before use if needed to restore its consistency.
Additional charges If you contact the carrier to redirect your parcel to another address, or if your address is entered incorrectly or is missing information and the carrier must update it, a charge of $10–$15 per box will be billed to you.
Baraka Impact will not refund the cost of freight for Expedited or Express shipments, or for any order delayed for reasons outside our control.
Returns Baraka does not provide return shipping labels. If you'd like to return a product, you'll need to arrange your own shipping. Please return products to 4432 Howie Rd, Duncan, BC, V9L 6N3, Canada. Once received at our warehouse, we'll issue a refund or ship a replacement (at the customer's cost, if applicable). US customers — please contact us before returning so we can walk you through the cross-border return process.

SHIPPING POLICY

SMS/MMS MOBILE MESSAGE MARKETING PROGRAM TERMS AND CONDITIONS
Baraka Shea Butter USA&nbsp;(hereinafter, “We,” “Us,” “Our”) is offering a mobile messaging program (the “Program”), which you agree to use and participate in subject to these Mobile Messaging Terms and Conditions and Privacy Policy https://barakasheabutter.com/pages/privacy-policy&nbsp;(the “Agreement”). By opting in to or participating in any of our Programs, you accept and agree to these terms and conditions, including, without limitation, your agreement to resolve any disputes with us through binding, individual-only arbitration, as detailed in the “Dispute Resolution” section below. This Agreement is limited to the Program and is not intended to modify other Terms and Conditions or Privacy Policy that may govern the relationship between you and Us in other contexts.
<ol data-mce-fragment="1">
<li data-mce-fragment="1">User Opt In: The Program allows Users to receive SMS/MMS mobile messages by affirmatively opting into the Program, such as through online or application-based enrollment forms. Regardless of the opt-in method you utilized to join the Program, you agree that this Agreement applies to your participation in the Program. By participating in the Program, you agree to receive autodialed or prerecorded marketing mobile messages at the phone number associated with your opt-in, and you understand that consent is not required to make any purchase from Us. While you consent to receive messages sent using an autodialer, the foregoing shall not be interpreted to suggest or imply that any or all of Our mobile messages are sent using an automatic telephone dialing system (“ATDS” or “autodialer”). Message and data rates may apply. Message frequency varies.</li>
<li data-mce-fragment="1">User Opt Out: If you do not wish to continue participating in the Program or no longer agree to this Agreement, you agree to reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any mobile message from Us in order to opt out of the Program. You may receive an additional mobile message confirming your decision to opt out. You understand and agree that the foregoing options are the only reasonable methods of opting out. You acknowledge that our text message platform may not recognize and respond to unsubscribe requests that alter, change, or modify the STOP, END, CANCEL, UNSUBSCRIBE or QUIT keyword commands, such as the use of different spellings or the addition of other words or phrases to the command, and agree that&nbsp;Baraka Shea Butter USA&nbsp;and its service providers will have no liability for failing to honor such requests. You also understand and agree that any other method of opting out, including, but not limited to, texting words other than those set forth above or verbally requesting one of our employees to remove you from our list, is not a reasonable means of opting out.</li>
<li data-mce-fragment="1">Program Description: Without limiting the scope of the Program, users that opt into the Program can expect to receive messages concerning the marketing, promotion, payment, delivery and sale of [Describe company’s goods/service offerings - this should be broad and general to encompass any type of message you may send. Messages outside of this scope may not be allowed under the TCPA]. Messages may include checkout reminders.</li>
<li data-mce-fragment="1">Cost and Frequency: Message and data rates may apply. You agree to receive messages periodically at Our discretion. Daily, weekly, and monthly message frequency will vary. The Program involves recurring mobile messages, and additional mobile messages may be sent periodically based on your interaction with Us.</li>
<li data-mce-fragment="1">Support Instructions: For support regarding the Program, text “HELP” to the number you received messages from or email us at&nbsp;shopifystore@barakasheabutter.com. Please note that the use of this email address is not an acceptable method of opting out of the program. Opt outs must be submitted in accordance with the procedures set forth above.</li>
<li data-mce-fragment="1">MMS Disclosure: The Program will send SMS TMs (terminating messages) if your mobile device does not support MMS messaging.</li>
<li data-mce-fragment="1">Our Disclaimer of Warranty: The Program is offered on an "as-is" basis and may not be available in all areas at all times and may not continue to work in the event of product, software, coverage or other changes made by your wireless carrier. We will not be liable for any delays or failures in the receipt of any mobile messages connected with this Program. Delivery of mobile messages is subject to effective transmission from your wireless service provider/network operator and is outside of Our control. Carriers are not liable for delayed or undelivered mobile messages.</li>
<li data-mce-fragment="1">Participant Requirements: You must have a wireless device of your own, capable of two-way messaging, be using a participating wireless carrier, and be a wireless service subscriber with text messaging service. Not all cellular phone providers carry the necessary service to participate. Check your phone capabilities for specific text messaging instructions.</li>
<li data-mce-fragment="1">Age Restriction: You may not use or engage with the Platform if you are under thirteen (13) years of age. If you use or engage with the Platform and are between the ages of thirteen (13) and eighteen (18) years of age, you must have your parent’s or legal guardian’s permission to do so. By using or engaging with the Platform, you acknowledge and agree that you are not under the age of thirteen (13) years, are between the ages of thirteen (13) and eighteen (18) and have your parent’s or legal guardian’s permission to use or engage with the Platform, or are of adult age in your jurisdiction. By using or engaging with the Platform, you also acknowledge and agree that you are permitted by your jurisdiction’s Applicable Law to use and/or engage with the Platform.</li>
<li data-mce-fragment="1">Prohibited Content: You acknowledge and agree to not send any prohibited content over the Platform. Prohibited content includes: - Any fraudulent, libelous, defamatory, scandalous, threatening, harassing, or stalking activity; - Objectionable content, including profanity, obscenity, lasciviousness, violence, bigotry, hatred, and discrimination on the basis of race, sex, religion, nationality, disability, sexual orientation, or age; - Pirated computer programs, viruses, worms, Trojan horses, or other harmful code; - Any product, service, or promotion that is unlawful where such product, service, or promotion thereof is received; - Any content that implicates and/or references personal health information that is protected by the Health Insurance Portability and Accountability Act (“HIPAA”) or the Health Information Technology for Economic and Clinical Health Act (“HITEC” Act); and - Any other content that is prohibited by Applicable Law in the jurisdiction from which the message is sent.</li>
<li data-mce-fragment="1">Dispute Resolution: In the event that there is a dispute, claim, or controversy between you and Us, or between you and Stodge Inc. d/b/a Postscript or any other third-party service provider acting on Our behalf to transmit the mobile messages within the scope of the Program, arising out of or relating to federal or state statutory claims, common law claims, this Agreement, or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, such dispute, claim, or controversy will be, to the fullest extent permitted by law, determined by arbitration in&nbsp;Mill Bay,&nbsp;British Columbia&nbsp;before one arbitrator. The parties agree to submit the dispute to binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association (“AAA”) then in effect. Except as otherwise provided herein, the arbitrator shall apply the substantive laws of the Federal Judicial Circuit in which&nbsp;Baraka Shea Butter USA’s principle place of business is located, without regard to its conflict of laws rules. Within ten (10) calendar days after the arbitration demand is served upon a party, the parties must jointly select an arbitrator with at least five years’ experience in that capacity and who has knowledge of and experience with the subject matter of the dispute. If the parties do not agree on an arbitrator within ten (10) calendar days, a party may petition the AAA to appoint an arbitrator, who must satisfy the same experience requirement. In the event of a dispute, the arbitrator shall decide the enforceability and interpretation of this arbitration agreement in accordance with the Federal Arbitration Act (“FAA”). The parties also agree that the AAA’s rules governing Emergency Measures of Protection shall apply in lieu of seeking emergency injunctive relief from a court. The decision of the arbitrator shall be final and binding, and no party shall have rights of appeal except for those provided in section 10 of the FAA. Each party shall bear its share of the fees paid for the arbitrator and the administration of the arbitration; however, the arbitrator shall have the power to order one party to pay all or any portion of such fees as part of a well-reasoned decision. The parties agree that the arbitrator shall have the authority to award attorneys’ fees only to the extent expressly authorized by statute or contract. The arbitrator shall have no authority to award punitive damages and each party hereby waives any right to seek or recover punitive damages with respect to any dispute resolved by arbitration. THE PARTIES AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY VIA ARBITRATION AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ARBITRATION PROCEEDING. Further, unless both parties agree otherwise in a signed writing, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding. Except as may be required by law, neither a party nor the arbitrator may disclose the existence, content, or results of any arbitration without the prior written consent of both parties, unless to protect or pursue a legal right. If any term or provision of this Section is invalid, illegal, or unenforceable in any jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other term or provision of this Section or invalidate or render unenforceable such term or provision in any other jurisdiction. If for any reason a dispute proceeds in court rather than in arbitration, the parties hereby waive any right to a jury trial. This arbitration provision shall survive any cancellation or termination of your agreement to participate in any of our Programs.</li>
<li data-mce-fragment="1">Florida Law: We endeavor to comply with the Florida Telemarketing Act and the Florida Do Not Call Act as applicable to Florida residents. For purposes of compliance, you agree that we may assume that you are a Florida resident if, at the time of opt-in to Program, (1) your shipping address, as provided is located in Florida or (2) the area code for the phone number used to opt-into the Program is a Florida area code. You agree that the requirements of the Florida Telemarketing Act and the Florida Do Not Call Act do not apply to you, and you shall not assert that you are a Florida resident, if you do not meet either of these criteria or, in the alternative, do not affirmatively advise us in writing that you are a Florida resident by sending written notice to us. Insofar as you are a Florida resident, you agree that mobile messages sent by Us in direct response to mobile messages or requests from You (including but are not limited to response to Keywords, opt-in, help or stop requests and shipping notifications) shall not constitute a “telephonic sales call” or “commercial telephone solicitation phone call” for purposes of Florida Statutes Section 501 (including but not limited to sections 501.059 and 501.616), to the extent the law is otherwise relevant and applicable.</li>
<li data-mce-fragment="1">Miscellaneous: You warrant and represent to Us that you have all necessary rights, power, and authority to agree to these Terms and perform your obligations hereunder, and nothing contained in this Agreement or in the performance of such obligations will place you in breach of any other contract or obligation. The failure of either party to exercise in any respect any right provided for herein will not be deemed a waiver of any further rights hereunder. If any provision of this Agreement is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this Agreement will otherwise remain in full force and effect and enforceable. Any new features, changes, updates or improvements of the Program shall be subject to this Agreement unless explicitly stated otherwise in writing. We reserve the right to change this Agreement from time to time. Any updates to this Agreement shall be communicated to you. You acknowledge your responsibility to review this Agreement from time to time and to be aware of any such changes. By continuing to participate in the Program after any such changes, you accept this Agreement, as modified. &nbsp;</li>
</ol>

SUBSCRIPTION POLICY

TERMS OF SERVICE

Baraka Shea Butter

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Fair trade shea butter and natural skincare ingredients sourced directly from women's cooperatives and small-holder farmers in Ghana.

Baraka Impact Ltd

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